When technology doesn’t work as expected, it can diminish both productivity and employee morale. With our 24/7/365 Help Desk, employees always have a number to call that will quickly connect them with the IT support they need to solve their technology issues.

Our help desk solution provides the following features:

• 24/7/365 support from certified friendly and knowledgeable technicians
• Fast and reliable call resolution
• Remote access and support
• Access to tiered support
• HIPAA and SSAE16 SOC2 compliant
• Indexed logs for critical IT services
• Technicians versed in ITIL best practices